But a few months ago we started off absolutely fresh on a US server with some friends where we had no upper level toons to help out, and it was actually very cool to earn gold from scratch again. Even simple things like an 10-slot bag was cool as a drop.
The days pass by and soon enough my wife has finally finished doing the tortuous quests involved in getting her epic mount. It took until she was 61 to find some people to help with all the segments of the quests.
The very next morning she woke up and wanted to ride that fiery horse only to find out that her account has been banned. After she wrote to blizzard they returned the terse reply that he has been given her last warning and was given a 72 hour ban.
She was devasted, she wracked her mind to think of what she could have done. There was a PuG from teh night before that went AFK and she kicked them from the party in a dungeon run. And there was also a moment when she was helping another friend with her mage and there was 2 rapid logins and logouts.
She could not figure it out, but anyways 72 hours later the ban was lifted - for just 18 hours. Then she has now since been re-banned. We still do not know the cause or the issue that triggered it. To help resolve the matter Blizzard has demanded a fax of her photo ID.
So it is outrageous to me that they arbitrarily ban at will and NOT even tell you what you did. But on TOP of that, they do not even get you WHEN you do do things that is against the "essence" of play.
I admire WoW deeply and study it carefully. But on the Customer Service side they do not even come close to acceptable. I finally got a hold of a live GM and he said there was absolutely nothing he could do and told us to simply wait.
After searching around on the net it turns out some people have waited as long as 1 to 2 months to hear a reply. We are now coming up on 3 weeks.
This is obviously an opportunity to plug Better EULA: www.bettereula.com
-Erik
- Location:Seoul
Profile
![[info]](http://l-stat.livejournal.com/img/userinfo.gif?v=91.7)
erikbethke- Erik Bethke
- Join GoPets!
Page Summary
Create
Comments
might've been something from the powerlevelers from before?
Blizz doesn't really ban gold buying, too hard to trace. however, powerleveling, and account buying is fairly easy to trace. then they wait. they don't ban one at a time, they ban thousands at a time.
maybe your credit card had been flagged as an powerleveler purchaser, maybe your IP had been flagged as such, maybe your account actually got hacked, and the ip of the hacker was on the blizz db.
i don't think it was the dungeon kick because they asked for the ID photo..
Steve
The point is that the WoW automatic software robots are catching the wrong people and banning them.
-Erik